2025-04-26
From E-Government at Your Fingertips to Digital Cultural Tourism!Discover How Fuzhou Shapes a New Vision of Smart Living
Amid the current surging tide of cultural digitalization, Fuzhou is witnessing the emergence of new business models, innovative paradigms, and immersive scenarios. As the Eighth Digital China Summit approaches, Fuzhou, long recognized as a key incubator and frontrunner in digital development, is leveraging digital transformation to reshape the fabric of the city and redefine the everyday experience of its citizens. From daily commuting and social governance to cultural tourism, digital technology has quietly transformed the lives of people in Fuzhou.
Public Services:
The Happiness Code at One’s Fingertips
In the early morning, local commuters access the metro system through facial recognition; in the afternoon, students engage in immersive learning experiences powered by artificial intelligence at interactive education centers; by evening, the smart lampposts in Jin’an Lake Park open silently to dispatch drones on various service missions……
Digital technology is fundamentally reconstructing the ecosystem of public services. Digital technology is reshaping the ecosystem of public services, transforming cold numbers into tangible benefits right at people’s doorsteps. It turns essential services into a happiness code that pulses at their fingertips.
In Fuzhou Software Park, the “Fuyuanbao” applet integrates a mobility service platform that offers optimized commuting routes. Drivers are guided into the underground garage of Double Innovation City of Zone A of the Fuzhou Software Park, where a “parking guide system” rapidly directs them to available spaces. At the University Town, Fuzhou University has developed a series of campus AI tools, including campus work summaries, AI content creation, writing assistants, smart teaching PPT outlines, thesis writing advisors, experimental design assistants, and problem-solving helpers, serving as reliable AI aids for both faculty and students. At the Fujian Provincial People’s Hospital, AI tools developed by DeepSeek assist with error correction, diagnostic recommendations, and medical record summarization. Meanwhile, in Cangshan District, a next-generation 600kW ultra-fast charging station on the western side of Linpu Plaza, powered by Huawei’s latest liquid-cooled technology—enables electric vehicles to charge for only five minutes before achieving a range of 300 kilometers.
Digital governance, once characterized by lengthy and cumbersome processes, has now evolved into a streamlined, “fingertip-based” model. Fuzhou Municipal Government Service Center has established a “24-hour non-stop” smart service hall, offering a seamless, fully connected process that includes one-on-one online inquiries, guideline searches and printing, intelligent application submissions, instant approvals, and result collection. Fuzhou’s “Efficient Handling of One Matter” 1+N model enables 97% of approval items to be processed online, which is a practice promoted by the General Office of the State Council.
Urban Governance:
A Smart Hub Built on the Cloud
Urban governance often faces a succession of complex challenges. How might these be effectively addressed? Empowered by intelligent technologies, Fuzhou has undergone a fundamental transformation from experience-based judgments to data-driven decision-making in its urban management. The city’s award-winning smart water services—recognized with international gold honors, have turned underground pipe networks into a “digital meridian system”. High-standard urban infrastructure construction, enhanced by 5G-enabled surveillance and diagnostics, now functions as a “golden eye” for the city’s health. Moreover, as the nation’s sole district- and county-level National Experimental Base for Intelligent Social Governance, Fuzhou has effectively opened vital pathways for resolving pressing public service challenges.
With over 2,200 years of history, the city of Fuzhou is now continuing its legacy of civilization through the lens of digital innovation.
At the core of this transformation is the “Gulou Smart Brain”, which utilizes technologies such as the Internet of Things (IoT) and AI to establish over 100 categorized data repositories. This initiative has led to the development of an integrated urban intelligence system summarized as: “one map for full oversight, one data lake for centralized integration, one unified code for region-wide coordination, and one network for comprehensive command”. The Fuzhou Urban Water Systems Coordination Center has pioneered the nation’s first city-level scientific scheduling system for water networks. Through an integrated framework of “vision, cognition, and execution”, the city has achieved multi-gate coordination and ecological water replenishment, offering a model of intelligent water system management widely referred to as the “Fuzhou Experience”. Simultaneously, smart tax service platforms are being innovated to deliver comprehensive services characterized by enhanced convenience, precision, professionalism, and diversity, thereby reducing administrative burdens and optimizing the tax-related business environment through one-stop solutions. Fuzhou’s Municipal Social Governance Practice Base comprises several thematic modules, including a big data overview, intelligent regulatory pathways, systematic oversight frameworks, and visions for future development. These modules showcase practical systems such as e-governance for online food delivery services and digital safety tracing for gas cylinders.
By leveraging digital technologies to drive innovation in urban governance, from water management to integrated municipal oversight, Fuzhou has established a holistic and systematic approach to intelligent governance. The city has been named “China’s Leading Smart City” for five consecutive years, with many innovative practices garnering the prestigious World Smart City Awards, offering a replicable Chinese model for the modernization of global urban governance.
Cultural Heritage:
Digital Revitalization of Millennia-old Cultural Traditions
Amid the profound integration of digital technology and the cultural tourism industry, the city of Fuzhou has capitalized on its abundant historical and cultural assets to develop many nationally exemplary digital cultural tourism projects. These initiatives have not only breathed new life into traditional heritage but also offered visitors an immersive journey through time and space.
At the Maritime Silk Road International Tourism Center, visitors interact with digital humans.
The historic district of Sanfang Qixiang is harnessing artificial intelligence to stage a unique “dialogue across history”. With a simple scan of a QR code, tourists can instantly activate VR real-scene videos accompanied by real-time voice narration. Furthermore, the official Sanfang Qixiang tourism platform has launched China’s first AI-powered cultural tourism map tailored to a humanistic heritage site - the “Sanfang Qixiang AI Cultural Tourism Map”. This innovative fusion of large-scale digital model technology with traditional tourism resources offers an integrated experience that includes audiovisual content, travel planning, real-time navigation, and AI-guided companionship. It provides comprehensive coverage of the district’s major attractions, themed exhibitions, live performances, local cuisine, shopping venues, and lodging options, thereby enriching the personalization and interactivity of the visitor experience.
Through the deep application of digital technologies, both residents and tourists can “unlock” an expanding array of new cultural tourism scenarios. At the new site of Fuzhou Science and Technology Museum, the immersive Location-Based Entertainment (LBE) exhibition Immersive Extremes – Antarctic Odyssey utilizes cutting-edge virtual reality to transport participants into the heart of polar glaciers, snowfields, and auroras, delivering a visceral encounter with the majestic Antarctic landscape. Along the “Heart of the Min River”, the Fuyuanyuzhou App enables a novel firework viewing experience. Meanwhile, in the Metaverse-based educational program in Yan Fu’s birthplace, children explore the life of Yan Fu, from his youth to his celebrated return home, through augmented reality. At the China Arsenal Culture Park, the performance The Glory Belongs to Foochow Arsenal overlays historic scenes with modern digital technologies to illustrate the 159-year legacy of shipbuilding pioneers and their enduring pursuit of the “Shipbuilding Spirit” and the “Chinese Dream”. Collectively, such initiatives have reinvigorated Fuzhou’s historic and cultural districts, offering a more diverse and engaging cultural tourism landscape for domestic and international audiences alike.
Digital technology also plays a pivotal role in the preservation and revitalization of cultural relics, making them come alive. The “Digital Treasure Pavilion” of the Fuzhou Museum showcases hundreds of cultural artifacts, allowing visitors to engage with high-resolution images, detailed information, and interactive 3D models at the touch of a screen. In the Liangcuo Historical and Cultural District, the Liang Bentao Residence served as an exhibition site for the 44th World Heritage Conference, enabling visitors to explore China’s representative heritage sites via VR. In the Gulou District, a constellation of historically significant sites—including former residences of notable figures and revolutionary landmarks, has been digitally interconnected to form platforms such as the Party Member Political Life Hall and “Red Broadcast Corners”, along with the creation of an AI-powered interactive map of historic residences.
From Digital Fujian to Digital China, Fuzhou has remained at the vanguard of innovation. The forthcoming Digital China Summit not only serves as a showcase of achievements but also as a strategic launchpad for the future. As the theme “Digitalization Transforming Daily Life” continues to unfold, Fuzhou is confidently crafting its distinct response to the demands of a new era.